Question 1

Do I need an appointment, or do you accept walk-ins?

Accepted Answer

Walk-ins are always welcome! However, we recommend booking an appointment to ensure your preferred stylist and time slot. You can book online through our website or call us directly at 818-662-5665.

Question 2

Will I be charged before the service?

Accepted Answer

A $50 deposit is taken at booking for appointments over $100 to secure your spot. The deposit is applied toward the total cost of your service at the time of your appointment.

Question 3

Will I get my deposit back?

Accepted Answer

Your deposit will be applied toward the total cost of your service at the time of your appointment. To receive a refund of your deposit, we kindly ask that cancellations be made at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment, or no-shows, will result in the loss of the deposit.

Question 4

What is your cancellation policy?

Accepted Answer

You can cancel or reschedule online anytime, in a single step. We kindly ask for at least 24 hours' notice so we can offer your slot to someone else. Cancellations within 24 hours, or no-shows, forfeit the $50 deposit on deposit-required bookings — that deposit is the only stake. Life happens — just give us as much heads-up as you can.

Question 5

What happens if I'm a no-show or cancel?

Accepted Answer

No-shows and same-day cancellations forfeit the deposit on deposit-required bookings — that's the only stake. You can cancel online anytime in one step. Please provide as much notice as possible if you are unable to make it — 24+ hours lets us refund your deposit and offer the slot to another client.

Question 6

How should I prepare for a color appointment?

Accepted Answer

For best results, come with unwashed hair (1-2 days without washing is ideal). Avoid using heavy styling products. If it's your first color appointment with us, we'll do a quick consultation to discuss your goals.

Question 7

Do you offer free consultations?

Accepted Answer

Yes! We offer complimentary consultations for new clients or anyone considering a major change. Just stop by or give us a call — we're happy to help you figure out the best look.

Question 8

What products do you use?

Accepted Answer

We use only premium, salon-grade products from brands like Redken and Igora Luxury Hair Color. All our permanent hair color products are gentle and nourishing, fully cover grey hair, and add shine and hydration. A B3 bond-builder add-on is available with any lightening service for an extra charge.

Question 9

Is parking available?

Accepted Answer

Yes! We have a free parking lot right at the salon for our customers, plus free street parking on South Central Avenue. We're easily accessible from the 134 and 2 freeways.

Question 10

Do you offer gift cards?

Accepted Answer

Absolutely! Gift cards are available in any denomination and can be purchased in-salon. They make a perfect gift for any occasion.

Services & prices

Haircuts

Color & Highlights

Styling

Treatments

Facial Services

Frequently Asked