For Everyone

Accessibility

The Look Hair Salon is committed to making our website and salon welcoming to everyone, including people with disabilities.

We treat accessibility as part of every redesign and content update — not a one-time audit. Our stylists also train annually on serving clients with mobility, sensory, and communication differences so the in-salon experience matches the accessibility of the digital one.

Website

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where practical. Features include:

  • Keyboard navigation support (use Tab / Shift+Tab / Enter).
  • Proper semantic HTML with ARIA labels on interactive elements.
  • Keyboard-accessible lightboxes (Escape to close, arrow keys to navigate).
  • Keyboard controls on the before/after slider (left/right arrows adjust by 5%).
  • Adjustable contrast via your browser or OS settings.
  • Text readability at reasonable zoom levels (up to 200%).
  • Image alt text on every gallery photo so screen readers convey the look.
  • Color contrast ratios audited against WCAG AA for body text and interactive elements.

Salon

  • Our Glendale location is on the ground floor with a street-level entrance — no steps to navigate from the parking lot.
  • We're happy to accommodate mobility devices, service animals, and specific sensory needs.
  • Lower-volume music, scent-free service options, and quieter blow-dryer alternatives are available on request — please mention these at booking and we'll have everything ready when you arrive.
  • If you need any accommodation or have a preference we should know about, please call ahead at 818-662-5665 and we'll do our best.

Booking by phone or email

If our online booking form is difficult to use with the assistive technology you rely on, we're happy to take your appointment over the phone or by email instead. Call 818-662-5665 during business hours or message us at [email protected] and we'll book you the same way we would in person.

Report an Issue

If you encounter an accessibility barrier on our website, please let us know so we can fix it — we aim to acknowledge reports within two business days. Email [email protected] or call 818-662-5665 and describe the barrier (page URL, what you were trying to do, and which assistive technology you were using if relevant). We treat accessibility bugs as priority fixes alongside critical site issues.